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Q&A

Q:When will my order arrive?

A:The delivery depends on the destination and the carrier you chosen, plus it is international transport which takes time, please understand and wait patiently.  

Q:What can I do if I want to modify the address?

A:The address can`t be modified after the package shipped out, so please check your address is correct and complete before submitting the order.

Q:What can I do if I receive wrong/broken product(s) or empty package(s)?

A:We will check and pack carefully, but if those situation happen, please contact us first instead of arising the dispute, we will try our best to solve for you.

Q:What can I do if I order wrong item?

A:Please contact us as soon as possible, tell us what item you exactly need, we can change for you before the order is shipped.

Q:I can`t track my package, what`s going on?

A:In general, the tracking information will be updated 2-5 days later after shipped. If you still can`t track it, please contact us ,we will check for you ASAP.

Q:When will you ship my order?

A:If your order is paid and confirmed by , we will ship in 3-5 business days.

Please don't hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction.

1.Shipping Cost:
Select the quantity first, then click the country via logistic methods in the page.
2.Go the the next page, you can see the detail shipping cost by each logistic methods under your selection.

3. Item Processing Time: The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days.

Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute. Thank you!